Brand Site & Guest Platform
Crafted Experiences
Brand site and guest-management platform for a bespoke travel and event agency — editorial storytelling out front, and behind it the software that runs an event from invitation to arrival.
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The challenge
Bespoke work is hard to sell from a template, so the site had to feel as considered as the experiences it describes. But the harder problem was operational: coordinating a destination event means chasing every guest for passports, flight numbers, dietary requirements, and hotel dates — work that was living in spreadsheets and WhatsApp threads and had to be reconciled by hand.
What we built
The public site is editorial, built around photography, with content in Contentful and separate paths for corporate and private clients. Behind the login sits the real product: the agency creates an event, applies that event's own branding and email templates, and adds guests. Each guest gets a unique tokenised link — no account needed — to a pre-arrival form capturing traveller details, dietary requirements, arrival and departure flights, and a passport upload. Invites go out through Resend, and the dashboard tracks who's been invited, who's replied, and who still needs chasing. Phone fields handle international numbers with country detection, because the guests are flying in from everywhere.
The outcome
The agency stopped assembling guest logistics by hand. Everything a destination event needs arrives structured, in one place, with a clear view of what's still missing — and the site out front positions the work at the premium end of its market.
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contact@grafen.com
(+216) 29 409 996
B51 Cité Erriadh El Manar 1 Tunis Tunisie